Key Takeaways
- When does my cover start? Tyre and Rim Insurance from Bidvest Insurance has a waiting period of 30 days from your 2nd Premium collected.
- What to do after an incident: Notify Bidvest Insurance, document the damage, and follow the claims process.
- How do I claim? Call 0861 272 777 or email us at tyreclaims@bidvestinsurance.biz
- What can I claim for? Repairable or irreparable tyre damage, rim repairs, unlimited puncture repairs, wheel balancing, alignment, and more.
If you’re wondering how to claim from your Tyre and Rim Insurance policy, we’re here to guide you through the process. Tyre and Rim Insurance from Bidvest Insurance is designed to protect your car’s tyres and rims from damage caused by South African road hazards like potholes, debris, and cracks.
When Does My Cover Start?
Tyre and Rim Insurance from Bidvest Insurance has a waiting period of 30 days from your 2nd premium collected.
What to Do After an Incident
If your tyres or rims are damaged due to road hazards, follow these steps:
- Notify Us: Contact Bidvest Insurance within 30 days of the incident. You can call us on 0861 272 777 or email tyreclaims@bidvestinsurance.biz
- Document the Damage: Take clear photographs of the damaged tyres and rims.
- Await Authorisation: Do not proceed with any repairs or replacements until you’ve received authorisation from Bidvest Insurance.
How Do I Claim?
Making a claim with Bidvest Insurance is simple:
- Contact Us: Notify us about the incident by calling 0861 272 777 or emailing tyreclaims@bidvestinsurance.biz
- Submit Your Claim Form: Complete the claim form provided by our team. Include all required documents such as photographs of the damage, repair quotations, and any additional information requested.
- Assessment: Our claims assessor will review your claim to ensure it meets policy criteria.
- Approval and Repairs: If your claim is approved, we’ll give the repairer the go ahead to make the repairs.
Important Things to Remember
- You must notify us within 30 days of the incident occurring.
- You may claim for up to 2 irreparable tyres in one incident, for up to 2 incidents per year.
- You may claim for up to 2 damaged rims in one incident, for up to 2 incidents per year.
- Any costs over the cover amount chosen, will be for your own account.
- Your tyre claim will be based on the remaining tread depth and the cover option chosen.
- No unauthorised work is permitted. Ensure all repairs are done at authorised repairers.
What Can I Claim For?
Tyre and Rim Insurance covers a wide range of damages caused by road hazards:
Tyres:
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- Repairable damage: We cover repair costs for damage deemed repairable.
- Irreparable damage: We pay for replacement costs based on tread depth and your selected cover option (up to R4,000 per tyre).
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Rims:
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- Repairs for damaged rims (up to R750 per rim), where the tyre damage occurred.
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- Unlimited Puncture Repairs: Fix punctures as often as needed without worrying about additional costs.
- Wheel Balancing & Alignment:
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- Included with every tyre replacement claim.
- Annual balancing and alignment covered after 12 months – even if no claims are made.
- Tyre Maintenance Inspection: After six months, we cover a professional inspection of your tyres’ condition.
Tips for Protecting Your Tyres and Rims
To minimise damage and avoid unnecessary claims:
Drive Cautiously on Poorly Maintained Roads
Driving cautiously on poorly maintained roads can significantly reduce the risk of tyre and rim damage. By slowing down when navigating potholes, cracks, or debris, you minimise the impact on your vehicle’s wheels. Staying alert and avoiding unpaved roads where possible will also help protect your tyres and rims from unnecessary wear and tear.
Look Out for Potholes
Familiarising yourself with frequently travelled routes allows you to anticipate hazards, while maintaining proper tyre pressure ensures your tyres are better equipped to handle unexpected road conditions. If a pothole is unavoidable, reducing speed can lessen the impact.
Regularly Inspect Your Tyres for Wear and Tear
Regularly inspecting your tyres for wear and tear is essential for maintaining their condition and ensuring safety. Weekly checks for cracks, bulges, or embedded debris can help you address minor issues before they escalate into costly repairs. Monitoring tread depth and seeking professional inspections when needed will keep your tyres in optimal shape. Remember, Tyre and Rim Insurance from Bidvest Insurance does not cover wear and tear.
Ensure Proper Wheel Alignment and Balancing
Ensuring proper wheel alignment and balancing during routine maintenance helps prevent uneven tyre wear and protects your rims from unnecessary stress. Misaligned wheels can affect handling and cause premature wear. Balancing your tyres every 6,000 to 8,000 km enhances their lifespan.
FAQs
Does Tyre and Rim Insurance cover pre-existing damage?
No, pre-existing damage is not covered under this policy.
Is there an excess payable on claims?
No, there is no excess payable when claiming from your Tyre and Rim Insurance policy.
Why should I consider Tyre and Rim Insurance?
South African roads are filled with hazards that can cause costly tyre or rim damage. Tyre and Rim Insurance protects your budget from unexpected tyre damage.
Don’t let South African roads take a toll on your tyres or rims. With Bidvest Insurance’s Tyre and Rim Insurance, you can drive confidently knowing that unexpected damages won’t derail your budget. Complete the form below to get Tyre and Rim Insurance.
